Metaverse, accesibility and journalism: an scoping review of research literature

Main Article Content

Sonia-Aránzazu Ferruz-González
María Abellán-Hernández
Brenda Vázquez-La Hoz

Abstract

Introduction: In a context of rapid technological change, this study explores academic research on the metaverse in journalism, with a focus on accessibility to promote inclusion. Methodology: Using a scoping review based on the PRISMA protocol, 16 open-access articles (2022–2024) from Web of Science and Scopus were analysed. Five main research themes emerged: media innovation, immersive journalism and technology, immersive journalism and gender, journalism and power, and other approaches. Results: Despite the innovative potential of these environments, the review reveals limited attention to digital inclusion in academic literature. A conceptual framework is proposed, integrating technical, symbolic, and organizational dimensions to guide the creation of accessible and ethically responsible journalistic content. Discussion: There is consensus on the urgent need to integrate accessibility as a structural axis in the design of immersive journalistic experiences in the metaverse. Conclusions: The study concludes that creating inclusive immersive journalism requires structural changes in media, integration of specialized roles, and active involvement of diverse groups from the design stage.

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How to Cite
Ferruz-González, S.-A., Abellán-Hernández, M., and Vázquez-La Hoz, B. (2026). Metaverse, accesibility and journalism: an scoping review of research literature. Revista de Comunicación de la SEECI, 59, 1–22. https://doi.org/10.15198/seeci.2026.59.e958
Section
DESAFÍOS Y PERSPECTIVAS EN LA INTERSECCIÓN DE METAVERSOS, INTELIGENCIA ARTIFICIAL GENERATIVA Y COMUNICACIÓN: IMPLICACIONES PARA LA GENERACIÓN ALFA
Author Biographies

Sonia-Aránzazu Ferruz-González, Universidad Pontificia Comillas

PhD in Information Sciences from the Complutense University of Madrid, accredited as a Contracted Professor with six years of research experience. She is a member of the Communication, Impact, and Social Transformation Research Group at Comillas University and also of the INNOCAST (Podcast and Innovation) group at the University of Valencia. She is a member of the Spanish Association for Communication Research (AE-IC). Her research focuses on the study of intangible communication assets and their relationship with the digital sphere and new communication scenarios. She has been a communication consultant for seventeen years. 

María Abellán-Hernández, Universidad de Murcia

Assistant Professor at the Faculty of Communication and Documentation at the University of Murcia, with six years of experience recognized by the CNEAI. Her research focuses on exploring new narratives and digital content and their symbolic and social impacts, as well as accessibility through user-centered design from an intersectional approach. She is part of the research team for the AccessVerse project, accessibility in the Metaverse.

Brenda Vázquez-La Hoz, La Rioja International University

PhD in Communication from the University of Vigo, with 20 years of experience in the media. She has a degree in Audiovisual Communication (Antonio de Nebrija University, Madrid) and a Master's Degree in Digital Marketing from UNIR (International University of La Rioja). She is the coordinator of the Master's Degree in Business Management and Administration (MBA) at UNIR, where she also supervises Master's Theses and teaches the subject of Digital Marketing. Her lines of research are related to the disciplines of Communication and Marketing.

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