Online communication and collaboration: the key to future education

Main Article Content

Ana Fernández

Abstract

Introduction: In an increasingly digitalized world, online communication and collaboration is not just a tool; it is an essential skill. This competence enables us to connect beyond physical boundaries, breaking down the barriers of the traditional classroom to foster truly global learning. In this study, we explore how online communication and collaboration can transform the educational experience and, more importantly, how it directly impacts students' academic success. Analyze the impact of competence in online communication and collaboration on the motivation, engagement, and academic performance of university students in a digitalized environment. In a setting where interactions are increasingly digital, what role does this skill play in preparing students for the future. Methodology: To answer this question, we conducted a detailed study at a private university with students enrolled in the Global Marketing Management degree program. We used a rigorous approach, based on structural equation modeling (SEM), to uncover the relationships between online communication and collaboration competence (CYC) and academic performance, while also measuring how it affects students' motivation and engagement. Results: The findings were revealing. Online communication and collaboration are not only linked to increased motivation but also enhance student engagement, resulting in better academic outcomes. Online collaboration enables students to interact more fluidly, share ideas, work on projects, and receive instant feedback, which strengthens their learning. This study confirmed that students who feel comfortable collaborating online are more likely to be motivated and perform better in their studies. Discussion: Online communication and collaboration is much more than just a simple skill; it is the key that unlocks the door to success in the digital era. This study underscores the importance of integrating this competence into educational programs to create a richer, more interactive, and effective learning experience. Students who master this skill not only communicate better but also collaborate more productively, resulting in superior academic performance. Conclusions: In summary, the key to a bright educational future lies in fostering digital connection and collaboration, transforming the classroom into a limitless space.

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How to Cite
Fernández, A. (2025). Online communication and collaboration: the key to future education. Revista de Comunicación de la SEECI, 58, 1–14. https://doi.org/10.15198/seeci.2025.58.e902
Section
Research article
Author Biography

Ana Fernández, ESIC University

Holds a PhD in Social and Legal Sciences, specializing in Education, from Universidad Rey Juan Carlos. She has extensive experience as an undergraduate lecturer and TFG tutor, teaching subjects in English across various fields such as Business Innovation, Human Resources, Digital Management, and Entrepreneurship at ESIC University. Ana also works as a consultant and coach, managing projects in human resources, strategy, and artificial intelligence for clients including BBVA, Louis Vuitton, and Airbus. Additionally, she serves as a trainer in communication, negotiation, and leadership for international companies, and has held significant roles in human resources management at organizations. Her academic contributions include teaching human resources modules in MBA programs and contributing to research through numerous articles, book chapters, and conference presentations.

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